Our Commitment to Digital Accessibility

Marigold Services Ltd is committed to ensuring digital accessibility for all visitors to our website, including individuals with visual, hearing, cognitive, or motor impairments. We strive to continually improve the user experience for everyone and apply the relevant accessibility standards to our online presence.

Conformity Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Marigold Services Ltd aims to ensure that our Site substantially conforms with WCAG 2.1 Level AA, in compliance with the spirit and requirements of the Equality Act 2010.

Accessible Features Built Into Our Site

To help ensure our digital platform is accessible to all users, we integrate the following design choices:

Text Alternatives: We work to provide text alternatives (alt text) for non-text components such as informational images and diagrams.

Contrast and Colour: We design layouts with appropriate colour contrast ratios between text elements and backgrounds to assist users with low vision or colour blindness. We ensure that colour is not used as the sole visual means of conveying critical information.

Keyboard Navigation: We strive to ensure that core interactive components, such as online accident reporting forms and contact modules, are navigable using a standard computer keyboard interface.

Semantic Structure: We utilize appropriate HTML headings and structural markup to assist assistive technologies, such as screen readers, in parsing site hierarchies efficiently.

Technical Specifications

Accessibility of our Site relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML

WAI-ARIA

CSS

JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Feedback and Reporting Accessibility Barriers

We welcome your feedback on the accessibility of Marigold Services Ltd’s digital platforms. If you encounter any accessibility barriers while interacting with our Site, please let us know so that we can remedy the issue:

Telephone: +44 208 555 0555

Email: info@marigold-services.com

Postal Address: City Gate House, 246-250 Romford Road, London E7 9HZ, United Kingdom

We aim to respond to accessibility feedback within five (5) working days and will attempt to provide the affected content or form through an alternative accessible medium where feasible.