We Support At Every Stage With Our Replacement Car Hire Services In East London
Through every step of the process, helping you get back on the road quickly with our fast and reliable replacement car hire and accident replacement vehicle services
Welcome To Marigold Services
Providing Fast And Reliable Replacement Car Hire & Vehicle Support London
Marigold is quickly becoming one of England’s leading names in pco and prestige car hire, as well as replacement car, thanks to our exceptional customer support and the wide range of vehicles we offer every single day. we provide reliable credit car hire, accident replacement cars, pco car hire, vehicle recovery, and secure vehicle storage across london helping you get back on the road quickly, safely, and without stress.
Need a Car?
Replacement Vehicle: We can typically provide you with a replacement vehicle very similar to your own, allowing you to get back to your normal routine. We offer a wide range of small, saloon, MPV (people Carrier), prestige, taxi-plated, and PCO vehicles to suit your needs exactly.
We will bring it to your door! Contact us today!
Qualified Legal Representative
We would be happy to appoint one of our panel of solicitors to process your hire claimand other losses effectively and efficiently.
We can even provide a qualified legal representative!
Have You been Established?
Marigold Services Ltd. was established in 2013 in the very heart of London, near Stratford. In just a few years, we earned the confidence and trust of our customers through our professionalism, experienced staff, and deep understanding of market trends. Today, we are recognized for delivering reliable claims management services London clients can depend on, with a strong focus on transparency, efficiency, and customer satisfaction at every stage of the process.
quality replacement car hire services you can rely on
Our Services
Government Ruled and Regulations
The UK government had implemented legislation requiring car hire services to adhere to certain standards for vehicle safety, insurance, and customer service. This legislation includes measures such as conducting regular vehicle inspections, providing transparent pricing, and having clear procedures for handling customer complaints. These regulations ensure that consumers can trust and rely on car hire services to provide safe and reliable transportation.
For more details read The Official Home of UK Legislation and The best place to find UK government services and information.
So, what sets Marigold apart from other car vehicle hire and replacement services?
At Marigold Services Ltd, we’re known for our performance. We always deliver what we promise, and we can make some pretty impressive promises. We are specialized in providing both PCO and non-PCO hire vehicles whether it is PCO or non-PCO, as well as in giving our clients all of the support they may need claims management services london to managing their claims quickly and efficiently. Our efficient, well-trained staff can assist you in making a successful claim for credit hire, vehicle damages, and even recovery and storage.
Tell me more about your PCO and prestige car replacement service
Our PCO and Prestige Car Hire Team has been specially selected and trained to provide proactive and personalized prestige car replacement car hireservices. You’ll be as delighted with our customer serviceon your first interaction with us as you will be when you hand back the keys. We’ll do everything we can to make your experience an unforgettable one.
Delivery and Collection
Our bespoke delivery service allows us to deliver your vehicle and keys straight to you, at a time and place which suits you best. Our flexible delivery and collection policies are just one of our many customizable and professional services.
What is Credit Car Hire, Anyway?
Credit car hire is how we arrange for you to have a replacement car following an accident. The key difference between credit car hire and standard car hire is that no money changes hands until the hire is over.
If you weren’t at fault for an accident and your vehicle is un-roadworthy or being repaired, your insurer may offer you a credit hire with the intent to claim the costs back from a third-party insurer – typically that of the at-fault driver.
In essence, a hire vehicle is given on credit. We then recover our costs directly from the insurer of the person at fault for the accident. So in most cases, the individual who had the hired car never pays the bill.
Tell me more about your vehicle recovery and storage services
We make it our responsibility to keep you safe and secure by employing only the best and most thoroughly vetted working professionals to recover your vehicle.
Our highly trained Recovery and Storage team works 24/7 to ensure prompt response when you call. We’ll store your vehicle at a convenient location for repair while our replacement vehicle keeps you moving.
We offer secure 24 hours covered vehicle storage at various locations nationwide where damaged vehicles cannot pose a risk or hazard to other road users, be they drivers or pedestrians. Damaged vehicles can be kept in secure storage whilst awaiting repairs, inspection or claim resolution.
Vehicle disposal:
In case of a repairable damage, we can obtain authority and arrange repairs to your vehicle through our authorized repair garages. However, if your vehicle has been damaged beyond the point where repairs are economical, we can arrange for your vehicle to be disposed of at no extra charge.
We’re ready to look after the whole process for you.
We would love to discuss your needs directly. Simply contact us today and we’ll be happy to attend you personally.
Testimonials
I honestly recommend them for being very professional, friendly and providing great service.
First and foremost, they provided me with a replacement car while my car was being repaired. Car alleviated a lot of stress and inconvenience, as I could continue my daily activities without disruptions. The car was in excellent condition and suited my needs perfectly.
But what truly impressed me was the support and assistance I received in filing my accident claim and obtaining compensation. The team at Marigold Services Ltd. went above and beyond to guide me through the entire process, explaining the steps, paperwork, and legal requirements clearly and understandably. They acted as my advocates and ensured that my accident claim was handled promptly and efficiently.
The professionalism, expertise, and compassion demonstrated by Marigold Services Ltd. were exceptional. I felt reassured and confident that my accident claim was in capable hands.
As a result of Marigold Services Ltd.'s assistance, I received fair compensation for my accident claim, which helped me recover the costs incurred due to the accident. I am grateful for their top-notch service and expertise in handling my accident claim.
I highly recommend Marigold Services Ltd. to anyone needing accident claim services. Thank you, Marigold Services Ltd., for your exceptional service of accident claim!
we know
few questions about our replacement car hire services
Of course you do. We’ve answered as many as we can of the sot common questions asked by visitors to the site here. If you don’t find the answer to your question, or if you would like to discuss your needs with us directly, simply contact us today and we’ll be happy to attend to you personally.
When should I get a credit hire vehicle?
If you have been involved in a road traffic accident and want a replacement vehicle then a credit hire vehicle is most likely appropriate if:
- The accident was not your fault.
- Your own vehicle is legally unroadworthy
- You do not have any other vehicle to use
- You cannot afford to get your vehicle repaired
If all the above conditions are true then you should consider getting a credit hire vehicle to continue your routine work.
What is credit hire and how much will I have to pay for it?
Credit hire is when you’re given a replacement car, but no money changes hands until the hire is over. If you weren’t at fault for an accident, your insurer may offer you a credit hire car, and plan to claim the costs back from a third-party insurer.
Marigold services recovers all the hire charges from the at-fault party’s insurance company, so you may not need to pay any charges. But we will need your help to process the claim.
What should I do if I don’t have enough storage space to store my damaged car?
We have a highly secured and well-organized vehicle storage service. If you need to store your damaged car, let us know and we will make arrangements to pick up and store your vehicle in our well-protected storage site. It is monitored 24/7 with CCTV cameras.
How will I be updated about the progress of my claim?
Our highly specialized claim handlers will update you regularly you through SMS or email throughout the claim and/or via calls in case of emergency.
What documents need to be filled out for car replacement?
For replacement car, the hire agreement & delivery/collection short term rental agreement, storage agreement (if provided), and statement of truth for impecuniosity will need to be filled in and signed. Further, you will be requested to provide driving and vehicle documents along with any other documents required by the third party insurance company.
What type of vehicle will I receive as a credit hire car?
We have a variety of hire vehicles, both PCO and non-PCO. Typically, we provide a like to like vehicle as a replacement*. E.g. if you have a small vehicle, we will offer the same. If you have a prestige car, you will be given a prestige car and so on.
*Please note that it is subject to availability of the vehicles in the fleet.
How much time does it take to receive a replacement vehicle?
If your vehicle is un-roadworthy (off the road) and if you have completed all the paperwork, we can typically provide a replacement car to you on the same working day. In case of any long-distance issue, we still typically deliver the vehicle within 24 hours.
How does Marigold Services Ltd cover its costs?
Marigold Services Ltd is a specialised Credit hire company with the ability to process claims and send the bill to the insurance company of the driver at-fault on your behalf.
Who will process my claim?
Our in-house teams of specialized claim handlers will process your case.